Challenges to online shopping Indonesia 2023

Published by Hanadian Nurhayati-Wolff, Jul 23, 2024
According to a survey on online shopping challenges conducted in Indonesia in January 2023, approximately 40 percent of respondents found it challenging to do online shopping due to delayed and slow delivery. The same survey also found that consumers also consider high shipping costs associated with online shopping as one of the biggest challenge to online shopping, as stated by around 39.6 respondents.

Main challenges to online shopping in Indonesia as of January 2023

© Statista 2024
Download
Show detailed source information?
Register for free
Already a member?
Log in
Source

Use Ask Statista Research Service

In cooperation with
Release date

April 2023

Region

Indonesia

Survey time period

January 2023

Number of respondents

1,434 respondents

Age group

18 years and older

Method of interview

Online survey

Supplementary notes

Original question: "What are the main challenges to your online shopping?"

Citation formats
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

    • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
$959 USD
per month, billed annually 1
Buy now
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts

Statistics on " E-commerce in Indonesia "

The most important statistics
The most important statistics
The most important statistics
The most important statistics
The most important statistics
The most important statistics
The most important statistics

Other statistics that may interest you E-commerce in Indonesia

Overview

5

Key indicators

4

E-commerce users

4

Leading platforms

7

Payment methods

6

Logistics

5

Shopping behavior

7

Further Content: You might find this interesting as well

Topics

E-commerce in IndonesiaInternet usage in IndonesiaConsumer shopping behavior in IndonesiaRetail trade in IndonesiaSocial commerce in Indonesia
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

    • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
$959 USD
per month, billed annually 1
Buy now
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts
Learn more about how Statista can support your business.